Study finds iPhone to be Twice as Reliable as BlackBerry
A compelling study by a “mobile-phone warranty firm” has found that the Apple iPhone has half the failure rate of RIM’s BlackBerry in the first year of use. The SquareTrade study included more than 15,000 handsets covered by the company’s policy. The study found that iPhones have a failure rate of 5.6% compared to 11.9% for the BlackBerry handsets. Bottom of the class was Palm’s Treo, with 16.2% malfunctioning in the first year of use.
The weakest part of the iPhone proved to be the touchscreen, which accounted for a third of all reported issues. 12% of users reported accidental damage to the handsets in the first year of use, a problem attributed to the fact that iPhones are “slippy”. This is in stark contrast to the BlackBerry, which comes with hand grips and a strap to attach it to your winter jacket, not unlike a pair of mittens.
With Canalys announcing last week that Apple have overtaken RIM in the global smartphones sales stakes, it’s now only a matter of time before an iPhone is voted the next US President.
You can download the report as a PDF here
Source: CNET News
Tags: BlackBerry, iPhone, palm
